Cookie Policy

This Cookie Policy explains how Fullstar uses cookies and similar technologies when you visit our website (the "Site"). It describes what cookies are, why we use them, the types of cookies we may set (or allow trusted partners to set), and the choices you have to control them.

This policy should be read alongside our other privacy-related disclosures available on the Site.

Cookies, Explained in Plain English

Cookies are small text files that a website saves on your device (computer, phone, tablet) when you browse. They help the Site recognize your browser, remember your preferences, keep your session running smoothly, and support security and analytics.

We may also use similar technologies such as pixels, tags, SDKs, and local storage. For simplicity, we refer to these collectively as "cookies."

Why Fullstar Uses Cookies - Security, Speed, and a Better Experience

Cookies help us:

• Keep the Site secure by detecting suspicious activity and reducing fraud risk
• Enable core features like page navigation, session management, and account access
• Remember your settings (for example, language or region choices, where available)
• Improve performance so pages load reliably and features work as expected
• Understand how visitors use the Site so we can improve layout, content, and functionality
• Measure the effectiveness of campaigns and, where permitted, deliver relevant marketing

The Cookie Types You May Encounter

Different cookies do different jobs. Some are placed by Fullstar (first-party cookies) and others are placed by service providers we use (third-party cookies).

Essential Cookies - Required to Run the Site

Essential cookies support core operations such as:

• Maintaining your session so the Site functions correctly
• Protecting against security threats, abuse, and unauthorized access attempts
• Load balancing and basic technical functions needed to display pages

These cookies are generally necessary and cannot be switched off in all systems. If you block them in your browser, parts of the Site may not work.

Functional Cookies - Your Preferences, Saved

Functional cookies help the Site remember choices you make, such as:

• Preference settings that improve usability
• Form details that make repeat actions faster (where applicable)

If disabled, some convenience features may reset each time you visit.

Performance and Analytics Cookies - What’s Working, What Needs Fixing

These cookies help us understand how the Site performs by collecting aggregated information such as:

• Pages visited and time spent on the Site
• Errors or loading issues that need troubleshooting
• Which features are used most, so we can prioritize improvements

We use this data to improve reliability, navigation, and overall experience. Analytics cookies do not exist to identify you personally, but some may involve unique identifiers and can be treated as personal data under certain privacy laws.

Marketing Cookies - Offers and Measurement (Where Allowed)

Marketing cookies may be used to:

• Measure the effectiveness of advertising campaigns
• Limit how often you see the same promotion
• Support more relevant messaging based on activity (depending on your consent settings and applicable law)

If you choose to block marketing cookies, you may still see promotions, but they may be less relevant and measurement may be less accurate.

Third-Party Cookies and Services - When Partners Place Cookies

Some cookies are set by third parties that provide services to us, such as analytics, security tools, customer support features, or advertising measurement. These partners may process data according to their own privacy policies.

Third-party cookies can include identifiers that track interactions across websites. Where required, we request your consent before placing non-essential third-party cookies.

Your Choices - How to Manage, Disable, or Delete Cookies

You control cookies through your browser settings. Most browsers let you:

• View which cookies are stored
• Delete cookies for a specific site or all sites
• Block cookies entirely or block third-party cookies
• Set rules for certain websites

If you disable or delete cookies, you may need to re-enter preferences, and some features (especially account-related functions, security checks, and session stability) may not work properly.

For quick guidance, look for cookie controls in your browser’s settings menu under Privacy, Security, or Site Settings. If you use multiple devices or browsers, you’ll need to update settings on each one.

Consent - When We Ask and What It Means

Where required by law, we ask for your consent before placing non-essential cookies (such as certain analytics and marketing cookies). You can change your mind at any time by adjusting your browser settings or using any cookie preference tools we provide on the Site, if available.

Essential cookies may still be used because they are needed to provide the Site and protect users.

How Long Cookies Stay on Your Device

Cookies can be:

• Session cookies - deleted automatically when you close your browser
• Persistent cookies - remain for a set period or until you delete them

Retention depends on the cookie’s purpose and configuration. We aim to keep cookie durations proportionate to their function.

Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in technology, legal requirements, or how the Site operates. When we make updates, we will revise the effective content on this page. Continued use of the Site after changes means you accept the updated policy to the extent permitted by law.

Questions or Privacy Requests - Contact Us

If you have questions about this Cookie Policy or how cookies are used on Fullstar, contact our support team at support@fullstarteam.com. You can also visit our FAQ or use live chat on the Site for general assistance, and refer to our internal page at Fullstar for additional platform information.